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2024.2 Shipping Methods

2024.2 Shipping Methods

Shipping Method

For the connector to work properly, a few settings must be defined at System->NetSuite->Settings->Shipping Methods:

Configuration nameExample valueDescription
Mapping between Magento and NetSuite shipping methods

Table

A mapping between the active shipping methods in Magento and the defined shipping items in Magento. Each line has 3 options:

  • Shipping method name - a drop down from where you can select any shipping method defined & activated in Magento
  • Shipping Description - not used currently, leave it empty
  • NetSuite internal id - the internal id of a shipping item defined in NetSuite at Lists->Accounting->Shipping Items

Note that the shipping costs will be passed from Magento and they will override the values defined in NetSuite. This means that you don't necessarily have to have a one-to-one mapping between Magento and NetSuite, just make it granular enough so that it suits your organization's needs.

If none of the rules above match, use this NetSuite shipping item internal id:IntegerAs described, it is a "catch all" for shipping methods that are not mapped. NetSuite won't take in an order with a shipping method that is not mapped, so we still need to pass in a value.
Mapping between Magento Tracking number types and NetSuite shipping methods

Table

NetSuite will pass back tracking information. Magento supports a pre-defined number of carriers for auto-tracking (i.e. clicking a tracking number will take you to the carrier page for the parcel). This map ensures that if you use one of the pre-defined carriers (DHL, UPS, USPS, Fedex), automatic tracking monitoring will work. If you don't use any of the carriers Magento supports, you can ignore this map.
Default tracking number carrierSelectA catch all for if the above map does not match. It defaults to "Custom", which means that the customer will still see the tracking number but without the ability to track the order.
Send tracking information when receiving tracking numbers from NetSuiteBooleanWhether the customer is notified upon a tracking number addition/change. This will be done via the standard shipping update transactional Magento email. If you choose not to use this feature, the customer can still see the tracking number in his account, but there will be no notice when one gets added or changed.

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